Travel Experience Specialist – Paris F/H

De quoi s'agit-il ?

Imagine organizing a surprise dinner at an exclusive restaurant, securing last-minute tickets for a sold-out event, or coordinating seamless international travel for demanding clients.

As a Travel Experience Specialist, you will support premium members with their lifestyle and travel needs, delivering highly personalized service and building strong, long-term relationships.

This role goes beyond traditional customer support. You will create memorable experiences by anticipating needs and delivering tailored solutions with professionalism and creativity.

Your Responsibilities

In a dynamic and service-driven environment, you will handle a variety of high-end requests, such as:

• Restaurant bookings, transport arrangements, and local mobility services
• Travel organization including flights, accommodation, and itineraries
• Support related to insurance matters and payment services
• Providing tailored recommendations for lifestyle, dining, and travel experiences
• Your mission will be to offer proactive and creative solutions while ensuring each client enjoys a smooth and exceptional experience.

In this role, you will:

• Communicate with members via phone and digital platforms
• Understand client expectations and deliver personalized support
• Add value beyond the original request to create memorable moments
• Ensure accuracy, reliability, and service excellence at every stage
• Analyze requests carefully and provide suitable solutions within required timeframes
• Document and monitor requests using internal systems such as CRM and ticketing tools

Your Profile

• Native-level French with excellent written and verbal communication skills
• Professional fluency in English
• Additional languages such as Spanish, German, or Italian are a plus
• Strong interpersonal and communication skills
• Service-oriented mindset with a focus on quality and detail
• Strong organizational skills and the ability to manage multiple requests simultaneously
• Comfortable using digital tools such as Microsoft Office and CRM platforms

Experience & Background

• Bachelor’s degree or equivalent qualification
• Previous experience in travel, hospitality, luxury services, or high-end customer support is advantageous
• Customer-focused, proactive, and solution-driven attitude
• Ability to work effectively within a team in an international environment

What We Offer

• Permanent position located in Paris
• Flexible rotating shifts from Monday to Sunday between 7:00 AM and 10:00 PM
• Modern office environment within an international company
• Supportive team culture focused on quality and service excellence
• Meal vouchers covered at 60%
• 75% reimbursement of public transportation plus sustainable mobility allowance
• Hybrid work option with up to 2 days remote work per week after 6 months
• A company culture that values diversity, inclusion, and equal opportunities

Join an international team in Paris as a Travel Experience Specialist supporting premium members with travel planning, restaurant bookings, and lifestyle requests while delivering exceptional personalized service.

L'entreprise

Blu Selection est une société de recrutement internationale basée à Barcelone dédiée à à connecter candidats et entreprises internationales.

Nous sommes transparents dans notre communication et notre équipe d'expats experts comprend les candidats et leurs challenges. Ce qui nous importe le plus, c'est de fournir un service de qualité à nos candidats et à nos clients, ainsi qu’une expérience de recrutement à la hauteur de leurs attentes.

www.bluselection.com